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Day: August 31, 2022

Email Chains Bite

“Retainer” is one of those “slippery” words. For instance, for you, it may mean “In addition to the tasks that are pre-defined, the client can

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Vagueness costs extra

It’s not really uncommon for clients to know what they want to get from you, but at the same time have a very vague idea about what

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