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Category: Need Escalation

So what’s your angle

I’ve always wondered why, in negotiations, the general approach to building a case is called an “angle”. It turns out to be quite a clever

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Email Chains Bite

“Retainer” is one of those “slippery” words. For instance, for you, it may mean “In addition to the tasks that are pre-defined, the client can

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Elephant Blues

While the elephants are small, only a thin rope is required to tie them to a stake in the ground. They’ll struggle and pull at

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Thawing hell

There’s Nothing More Permanent Than A Temporary Measure, said Milton Friedman. In a (kinda) post COVID world, these words have an even more ominous meaning.

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